1. Introduction
Welcome to Divisi.AI (operated by PT. Prima Mitra Sejahtera). We are committed
to protecting the privacy and security of our clients' data. This Privacy Policy explains how we
collect, use, process, and protect information when you use our website and business automation
frameworks.
2. Information We Collect
- Contact Information: Names, business email addresses, phone numbers, and
company details provided during consultations.
- Gmail Account ID: When accessing the Partner Portal, we record your Google
Account email (Gmail ID) solely for access authentication. This is the only
personal identifier stored on our systems.
- Usage Data: Analytical data regarding your interaction with our website
(e.g., IP addresses, browser types, and navigation paths).
📁 Client Operational Data
All client business data — including documents, receipts,
forms, and processed records — is routed directly to the client's own Google Sheets
and Google Drive. Divisi.AI does not store, copy, or retain any client
operational data on its own servers at any stage of the automation pipeline.
3. How We Use Your Information
We use the collected information exclusively for:
- Building and maintaining your custom AI-Backend automation pipelines.
- Authenticating Partner Portal access using your Gmail ID.
- Providing technical support and workflow optimization.
- Responding to consultation requests and managing billing.
AI Training Policy
Divisi.AI does not hold client operational data on its servers.
All data processed through our automation workflows flows directly into the client's
own Google Sheets and Google Drive. We therefore have no capacity to use your
business data to train AI models. Your data is yours, stored in your own Google
infrastructure.
4. Data Sharing and Third-Party Processors
Divisi.AI never sells your data. We may share necessary routing information with
trusted third-party infrastructure providers (such as cloud hosting environments and secure API
gateways) solely to facilitate the automation services you have commissioned. All third-party
providers are bound by strict enterprise confidentiality agreements.
5. Data Security
Because Divisi.AI does not retain client operational data on its own servers, your business data
is protected by Google's enterprise-grade security infrastructure within your
own Google Workspace environment (Google Sheets and Google Drive). We solely maintain the
automation pipelines that connect your systems. Partner Portal authentication is handled via
Google OAuth 2.0, ensuring no passwords are stored on our end.
6. Data Retention and Your Rights
The only personal data retained by Divisi.AI is your Gmail Account ID used for
Partner Portal access. All client operational data resides exclusively in your own Google Sheets
and Google Drive — Divisi.AI has no copy on its servers and therefore nothing to delete on your
behalf beyond your portal access record.
You may request removal of your Gmail ID from the Partner Portal at any time by
contacting us at info@divisi.ai.
7. Contact Us
If you have questions regarding this Privacy Policy or our data handling architecture, please
contact our administrative team:
PT. Prima Mitra Sejahtera (Divisi.AI)
Jl. Pluit Raya no.11
Jakarta, 14440
info@divisi.ai