Privacy Policy

Effective Date: March 2026

1. Introduction

Welcome to Divisi.AI (operated by PT. Prima Mitra Sejahtera). We are committed to protecting the privacy and security of our clients' data. This Privacy Policy explains how we collect, use, process, and protect information when you use our website and business automation frameworks.

2. Information We Collect

  • Contact Information: Names, business email addresses, phone numbers, and company details provided during consultations.
  • Gmail Account ID: When accessing the Partner Portal, we record your Google Account email (Gmail ID) solely for access authentication. This is the only personal identifier stored on our systems.
  • Usage Data: Analytical data regarding your interaction with our website (e.g., IP addresses, browser types, and navigation paths).

📁 Client Operational Data

All client business data — including documents, receipts, forms, and processed records — is routed directly to the client's own Google Sheets and Google Drive. Divisi.AI does not store, copy, or retain any client operational data on its own servers at any stage of the automation pipeline.

3. How We Use Your Information

We use the collected information exclusively for:

  • Building and maintaining your custom AI-Backend automation pipelines.
  • Authenticating Partner Portal access using your Gmail ID.
  • Providing technical support and workflow optimization.
  • Responding to consultation requests and managing billing.

AI Training Policy

Divisi.AI does not hold client operational data on its servers. All data processed through our automation workflows flows directly into the client's own Google Sheets and Google Drive. We therefore have no capacity to use your business data to train AI models. Your data is yours, stored in your own Google infrastructure.

4. Data Sharing and Third-Party Processors

Divisi.AI never sells your data. We may share necessary routing information with trusted third-party infrastructure providers (such as cloud hosting environments and secure API gateways) solely to facilitate the automation services you have commissioned. All third-party providers are bound by strict enterprise confidentiality agreements.

5. Data Security

Because Divisi.AI does not retain client operational data on its own servers, your business data is protected by Google's enterprise-grade security infrastructure within your own Google Workspace environment (Google Sheets and Google Drive). We solely maintain the automation pipelines that connect your systems. Partner Portal authentication is handled via Google OAuth 2.0, ensuring no passwords are stored on our end.

6. Data Retention and Your Rights

The only personal data retained by Divisi.AI is your Gmail Account ID used for Partner Portal access. All client operational data resides exclusively in your own Google Sheets and Google Drive — Divisi.AI has no copy on its servers and therefore nothing to delete on your behalf beyond your portal access record.

You may request removal of your Gmail ID from the Partner Portal at any time by contacting us at info@divisi.ai.

7. Contact Us

If you have questions regarding this Privacy Policy or our data handling architecture, please contact our administrative team:

PT. Prima Mitra Sejahtera (Divisi.AI)

Jl. Pluit Raya no.11

Jakarta, 14440

info@divisi.ai